Question 1

Does an eSIM work in global travel?

Accepted Answer

Yes, if your phone is eSIM-capable and carrier-unlocked. The naviroam global travel eSIM installs as a second line and connects to partner networks on arrival in any covered country.

Question 2

When should I install my global travel eSIM?

Accepted Answer

Install it while you still have Wi-Fi, ideally a day or two before you fly. Validity only starts when the eSIM first connects to a network at your destination.

Question 3

Can I keep my normal SIM at the same time?

Accepted Answer

Yes. The travel eSIM is a separate data line, so your usual number stays active for calls and SMS. Choose the travel line for mobile data and turn on data roaming for it.

Question 4

Can I use a hotspot?

Accepted Answer

Tethering works on most plans and devices. If a plan does not allow hotspot use, that restriction is shown on the plan page.

Question 5

How much data do I need for global travel?

Accepted Answer

Roughly 1 GB per day covers maps, messaging and light browsing. Add more if you stream video or upload a lot of photos — you can always buy another plan or a top-up from your account.